Free delivery over ₹500 · Fresh batch every Tuesday · Made with love
Returns
Something isn't right, tell us.
At Mom's, we stand behind every handful. If your order arrived damaged, incorrect, or not up to our kitchen's strict high standards, we are here to help make it right with swift replacements or refunds.
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Arrived damaged?
If your snack pack arrives in an imperfect condition, follow these simple steps to report it to our kitchen team so we can arrange a fast correction:
Since our products are freshly prepared food items, we cannot accept returns for change of mind.
We bake and seal our snack batches to keep them pure and fresh. We can only process returns and replacements for structural faults or order errors:
Damaged Items on Arrival
If courier handling resulted in torn packets, open seals, or smashed jars, we replace them immediately at no cost.
Wrong Product Received
Received almond berries instead of seed mixes? Keep the wrong pack with our compliments, and we'll ship your correct order immediately.
Quality Concerns
Our snacks are freshly packed. If you experience stale, off-taste, or quality anomalies, notify us for an instant replacement.
Timing Constraints
All replacement or refund claims must be raised with our support desk within 48 hours of recorded delivery.
Consumption Limit Policy
Opened packs are eligible for refund/replacement checks as long as less than 50% of the contents have been consumed.
Once approved, refunds are processed within 5-7 business days.
Original Payment Method
Refunded directly back to your UPI, card, or net banking account.
Store Credit Option
Get an instant wallet credit with a bonus 10% added to your refund total.
Replacement Shipment
Baked fresh and dispatched on the immediate next Tuesday.
Partial Refund Policy
Applies proportionally for partially consumed items under quality reviews.
Our support team responds within 24 hours.
Available Monday to Saturday. We are real people who care about your snacking experience. Reach out anytime, and let us make your handful a happy one.
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Mom's Bars
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